Information We Collect

When you use harvenaloqi for tracking your financial goals, we collect several types of information to provide you with personalized service:

• Account Information: Your name, email address, phone number, and password when you create an account
• Financial Data: Goal amounts, target dates, income ranges, and spending categories you choose to track
• Usage Information: How you interact with our platform, which features you use most, and session duration
• Device Information: Browser type, IP address, and device identifiers for security purposes
• Communication Records: Messages you send to our support team and feedback you provide

How We Use Your Information

Your personal information helps us deliver better financial goal tracking services. Here's exactly how we use it:

• Creating and maintaining your personal account with secure access
• Providing progress tracking, reminders, and personalized financial goal recommendations
• Sending you updates about your goals, new features, or important account information
• Improving our platform based on user behavior patterns and feedback
• Responding to your questions, concerns, or technical support requests
• Ensuring platform security and preventing unauthorized access or fraud
• Complying with Australian financial services regulations and legal requirements

We analyze usage patterns to understand which features help users achieve their financial goals most effectively. This helps us build better tools for everyone.

Information Sharing and Disclosure

We take a strict approach to sharing your information. harvenaloqi only shares your personal data in these specific circumstances:

• Service Providers: Third-party companies that help us operate our platform (hosting, email delivery, customer support tools)
• Legal Requirements: When required by Australian law, court orders, or regulatory investigations
• Business Transfers: If harvenaloqi is acquired or merged, though your privacy rights remain protected
• Your Consent: When you explicitly authorize us to share information with specific third parties

All service providers who handle your data are contractually required to maintain the same privacy standards we uphold.

Data Security and Protection

Protecting your information is fundamental to everything we do at harvenaloqi. Our security measures include:

• Industry-standard SSL encryption for all data transmission and storage
• Regular security audits conducted by independent cybersecurity experts
• Multi-factor authentication options to secure your account access
• Automated monitoring systems that detect unusual account activity
• Strict employee access controls with regular privacy training requirements
• Secure data centers located within Australia with 24/7 physical monitoring

While we implement comprehensive security measures, no online service can guarantee 100% security. We recommend using strong, unique passwords and enabling two-factor authentication.

Your Privacy Rights Under Australian Law

As an Australian resident, you have specific rights regarding your personal information under the Privacy Act 1988:

• Access Right: Request a copy of all personal information we hold about you
• Correction Right: Ask us to correct inaccurate or incomplete information
• Deletion Right: Request deletion of your account and associated data
• Restriction Right: Limit how we process certain types of your information
• Portability Right: Receive your data in a format you can transfer elsewhere
• Complaint Right: Lodge complaints with the Office of the Australian Information Commissioner

To exercise any of these rights, email us at contact@harvenaloqi.com with your request. We'll respond within 30 days and verify your identity before processing any changes.

Data Retention and Deletion

We keep your information only as long as necessary to provide our services and meet legal requirements:

• Active Accounts: Information retained while your account remains active and for 12 months after your last login
• Deleted Accounts: Most data permanently deleted within 90 days of account closure
• Legal Requirements: Some records kept for 7 years to comply with Australian financial regulations
• Support Records: Customer service communications retained for 3 years
• Security Logs: Access logs and security data kept for 2 years

When you delete your account, we remove your goal data, progress tracking, and personal preferences immediately. Some anonymized usage statistics may be retained for platform improvement purposes.

International Data Transfers

Your personal information is primarily stored and processed within Australia. However, some of our trusted service providers operate internationally:

• Email delivery services based in the United States with Privacy Shield certification
• Customer support tools hosted in Singapore with equivalent privacy protections
• Backup storage systems in New Zealand under the Trans-Tasman data sharing agreement

All international transfers comply with Australian privacy laws and include contractual protections ensuring your data receives the same level of protection as required in Australia.

Cookies and Tracking Technologies

harvenaloqi uses cookies and similar technologies to enhance your experience and understand how our platform is used:

• Essential Cookies: Required for account security, login sessions, and basic platform functionality
• Analytics Cookies: Help us understand which features are most valuable and where users encounter difficulties
• Preference Cookies: Remember your dashboard layout, notification settings, and display preferences
• Security Cookies: Detect suspicious activity and protect against unauthorized access attempts

You can control cookie settings through your browser, though disabling certain cookies may affect platform functionality. We don't use cookies for advertising or share cookie data with marketing companies.

Children's Privacy

harvenaloqi's financial goal tracking services are designed for adults managing their own finances. We don't knowingly collect personal information from children under 13 years old.

If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately at contact@harvenaloqi.com. We'll delete any such information from our systems promptly.

For users aged 13-17, we recommend parental guidance when setting up accounts and tracking financial goals.

Updates to This Privacy Policy

We review and update this privacy policy regularly to reflect changes in our services, technology, or legal requirements. When we make significant changes:

• We'll email registered users about important updates 30 days before they take effect
• We'll post prominent notices on our platform highlighting key changes
• We'll maintain previous versions of this policy for your reference
• We'll update the "Last Modified" date at the top of this page

Minor updates that don't affect your rights or how we use your information may be posted without advance notice. We encourage you to review this policy periodically.